At Streetmode, we believe in making your shopping experience as comfortable and seamless as our products. All purchases made through www.streetmode.shop require immediate payment via our secure checkout system, designed to protect your information while maintaining the clean, practical approach we value. We accept major credit cards including Visa, Mastercard, and American Express, along with PayPal for your convenience. Your payment must successfully clear our verification process before we begin preparing your order with the care and attention that defines our brand. In the rare instance where payment authorization encounters issues, we reserve the right to cancel the order to maintain inventory accuracy for all our valued customers. For international transactions, please be aware that currency conversion fees may apply based on your financial institution's policies, as we strive to keep our pricing transparent and straightforward.
Following your successful checkout, you will receive an automated order confirmation email sent to the address you provided during purchase. This detailed confirmation serves as your official receipt and contains all essential order information, including specific item details, complete pricing breakdown, and comprehensive shipping information. We encourage you to review this confirmation thoroughly, as it represents the mutual agreement between you and Streetmode regarding your purchase. Our commitment to quality extends to our documentation - should you notice any discrepancies or have questions about your order, please contact our dedicated customer service team at [email protected] within 24 hours of placing your order. This allows us to address any concerns promptly while maintaining the organized efficiency that characterizes our brand philosophy.
While we maintain sophisticated real-time inventory tracking systems to ensure accuracy, occasionally high-demand items may become oversold due to the popularity of our carefully curated collection. In these exceptional circumstances, we will notify you via email within 48 hours of your purchase with complete transparency. You then have the option to wait for the next restock cycle, which typically takes 2-4 weeks as we maintain our quality standards, or receive a full and immediate refund. We cannot guarantee the continuous availability of any specific size, color, or style displayed on our website, as our collections are thoughtfully designed to balance aesthetic appeal with practical functionality. All products remain subject to prior sale until your order is fully processed and prepared for shipment with the attention to detail that defines the Streetmode experience.
At Streetmode, we handle each order with the care and consideration that reflects our commitment to quality. Orders typically require 3-5 business days for processing before shipment, allowing us to ensure every item meets our standards. During peak seasons, special promotions, or holiday periods, processing may extend to 5-7 business days as we maintain our quality control procedures. Once your order leaves our facility, domestic deliveries generally arrive within 10-18 business days, while international shipments may require 18-28 business days depending on customs processing and destination. You will receive a comprehensive shipping confirmation email with tracking information when your order begins its journey to you. Please understand that while we strive for timely delivery, we cannot be responsible for delays caused by shipping carriers, weather conditions, or customs authorities, as these factors extend beyond our direct control.
We want you to be completely satisfied with your Streetmode purchase, which is why we accept returns within 28 days of delivery for store credit or exchange. To maintain the quality standards our customers expect, returned items must be unworn, unwashed, and in their original packaging with all tags securely attached. Final sale items, accessories, and personalized products cannot be returned due to their specific nature. To initiate a return process that aligns with our organized approach, please email [email protected] with your order number and reason for return. Our customer service team will provide detailed instructions and, if eligible, a prepaid return label. Refunds for approved returns will be processed within 10-14 business days of our receipt and inspection of the returned merchandise. Customers are responsible for return shipping costs unless the return results from an error on our part, as we believe in fair and transparent policies that enhance your shopping experience.
All prices on Streetmode are displayed in USD and include applicable value-added taxes where required by law, maintaining the straightforward pricing approach that complements our practical brand philosophy. We reserve the right to adjust prices without prior notice due to market fluctuations, currency exchange rate variations, or supplier cost changes, though we strive to maintain stable pricing that reflects true value. If you placed an order before a price adjustment, you will always be charged the amount shown at your time of checkout. Promotional discounts and special offers cannot be combined unless explicitly stated in the promotion details. For international orders, any import duties, taxes, or customs fees remain the customer's responsibility, as these vary by country and are beyond our control, though we maintain transparency about potential additional costs throughout the purchasing process.
For any questions or concerns regarding your Streetmode purchase, our dedicated customer service team is available at [email protected]. We typically respond within 48 hours during regular business days, though response times may extend slightly during peak periods. When contacting us, please include your order number and relevant details about your inquiry to help us assist you efficiently and effectively. Our commitment to quality service mirrors our product philosophy - practical, organized, and focused on enhancing your daily life. Business Address:
